What’s it like to be an app?
A one day workshop with Made by Many for Internet Week to create an experience prototype. Started off with brainstorming ideas that would be a fun app to prototype and test. The idea was to test whether users would enjoy an app which required collaboration to scare each other. We were left with two hours …
Online experience for a luxury brand
Visualising how the Mulberry.com “world” sits in as website, it demonstrated how its brand can have connections to the e-commerce side, as well as other social platforms. Flow diagrams were vital in the basket and checkout process with many variants for logged in and logged out states.
Protected: A design for all HSBC banking products
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Banking in Turkey
Experience map of banking with ING Turkey with set goals. User journeys based on goals with templates. Taking the existing online banking information architecture and simplifying the sitemap. Broke out the sitemap to be task-led i.e. ‘View & manage’, ‘Make a transfer’ and ‘Apply for products’. After heavy research, low level sketches were produced across …
Public website for global bank
Having joined the team after the discovery phase for the redesign of the HSBC UK public website, I was required to work on high fidelity wireframes and collaborate with the team to collect a library of templates and modules. – Took part in user testing and worked with consideration of feedback – All products and …
Refresh for a luxury brand
Explore the world of science, technology and health
A new vertical for BBC called Future is a hub of content in forms of articles, images, video and interactive applications. To make discovering content more fluid, users have the ability to view by tags and filter by media. Started with an experience map to set goals for how different user types could use the …
Free iTunes film on Thursdays
A tight scheduled project for the Orange’s iTunes Film To Go offer. User journeys and diagrams articulated the platforms available to redeem iTunes code and the process in which how users can download the film. Worked closely with the copy writer as well as the creative team to create experiences for the desktop website, mobile …
Flight booking engine in English and Arabic
Worked with lead UX designer in a collaborative process to structure an intuitive information architecture for the flydubai booking engine. Together we developed a flow from user journeys, mapped out requirements and continuously referenced them for rapid sketching in 6-ups then 1-ups. Digital wireframes and interactive prototype for usability testing were then created in Axure. …