Wearable product for connected travelers

Participated as a UX designer in a team of four from ustwo NYC for a hackathon event hosted by Wearable World. Using APIs for flight details from Concur, inflight internet services from Gogo, WeatherUnderground, location services with SITA Beacons, we built an Android app to connect travelers with their loved ones as they fly. Created …

Internal web application for Commonwealth Bank

Redesign of a 10 year old internal web application which had been updated with new features or tools in an ad hoc manner when required by management. To tackle the extent of the project, a 5 day discovery phase was kicked-off to define the problem space. This involved: a system screen audit, 6 x user …

UX Process

Diagram to explain the UX process and how departments can work collaboratively.

Public voting online

Experience maps for a presentation to briefly explain the methods of how voting can be conducted for the Bafta Rising Star award. The diagram also intended to show how there are many entry points to the microsite and how the many methods can cross over different social media platforms.

What’s it like to be an app?

A one day workshop with Made by Many for Internet Week to create an experience prototype. Started off with brainstorming ideas that would be a fun app to prototype and test. The idea was to test whether users would enjoy an app which required collaboration to scare each other. We were left with two hours …

Online experience for a luxury brand

Visualising how the Mulberry.com “world” sits in as website, it demonstrated how its brand can have connections to the e-commerce side, as well as other social platforms. Flow diagrams were vital in the basket and checkout process with many variants for logged in and logged out states.

Banking in Turkey

Experience map of banking with ING Turkey with set goals. User journeys based on goals with templates. Taking the existing online banking information architecture and simplifying the sitemap. Broke out the sitemap to be task-led i.e. ‘View & manage’, ‘Make a transfer’ and ‘Apply for products’. After heavy research, low level sketches were produced across …

Public website for global bank

Having joined the team after the discovery phase for the redesign of the HSBC UK public website, I was required to work on high fidelity wireframes and collaborate with the team to collect a library of templates and modules. – Took part in user testing and worked with consideration of feedback – All products and …