Improving scheduling – iOS app

Problem to solve

Our customers require a quick and scannable way to review their schedule to manage their appointments. As scheduling appointments for Clients are one of the most crucial parts of practice management, we needed to improve the readability in viewing a schedule as well as the ability to improve time management.

Research & Results

As customers are quite often in session seeing their Clients, their least intrusive device to check their messages and schedule is the mobile phone. Through speaking to customers and feature requests, it was validated that the ability to accept & decline appointment requests through the mobile device would provide a lot of value to our customers.

The calendar views include a monthly, weekly and daily view with force touch to create sessions where there is availability.

So that customers could make their best judgement as to whether an appointment could be accepted or declined, we displayed a snippet of the schedule.