Protected: Telling a story with data
There is no excerpt because this is a protected post.
Responsive Website for Learnvest Editorial
Rethinking Learnvest’s Editorial strategy and the process for designing for the responsive website.
Protected: Design for an Estate Planning Tool
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Spending Insights for the Northwestern Mutual iOS app
The Northwestern Mutual iOS app was released in July 2016 which was an MVP to match the desktop experience. The goal for the next January 2017 update was to provide clients insights on their spending behaviour.
Customisation of Salesforce for Call Center Agents
The design request was to provide information for Aol call center agents about products of interest to a customer, but also allow call center agents to easily find related Aol services and products.
Mentorship for high school interns
Teamed up with a co-worker to help introduce UX and UI to five talented high school students completing an internship with the #builtbygirls #girlswhocode front-end developer program. My engagement with Builtbygirls has continued since then as a mentor.
Commbank Tablet App
Combining two mobile apps for a unified experience
Commonwealth Bank had two mobile apps where the Commbank app was used by majority of CBA’S mobile customers despite being limited to features that Kaching provided. Due to the overall usability and functionality of Kaching, the decision was made to align Kaching’s designs to the Commbank app to unify the two apps.
UX process & team communication
In an environment where the UX team is constantly pushed for time and growing in demanding numbers, the need for process and structure is vital to ensure the quality of work within the team. It was the urgency and never-ending challenges that initially attracted me to Commonwealth Bank (CBA), which is why I returned to …
Online charity donation form
Engaged in a three week project with Cancer Council NSW (CCNSW) as to research, design and test the user experience. The project involved redesign and implement best practices for the online donation forms (mobile and desktop). Stakeholder interviews were conducted with CCNSW’s marketing, development and product owner teams. Key findings included users being confused with …