Mentorship for high school interns

Teamed up with a co-worker to help introduce UX and UI to five talented high school students completing an internship with the #builtbygirls #girlswhocode front-end developer program. My engagement with Builtbygirls has continued since then as a mentor.

builtbygirls Cambio

Combining two mobile apps for a unified experience

Commonwealth Bank had two mobile apps where the Commbank app was used by majority of CBA’S mobile customers despite being limited to features that Kaching provided. Due to the overall usability and functionality of Kaching, the decision was made to align Kaching’s designs to the Commbank app to unify the two apps.

uniapp_flow

UX process & team communication

In an environment where the UX team is constantly pushed for time and growing in demanding numbers, the need for process and structure is vital to ensure the quality of work within the team. It was the urgency and never-ending challenges that initially attracted me to Commonwealth Bank (CBA), which is why I returned to …

Online charity donation form

Engaged in a three week project with Cancer Council NSW (CCNSW) as to research, design and test the user experience. The project involved redesign and implement best practices for the online donation forms (mobile and desktop). Stakeholder interviews were conducted with CCNSW’s marketing, development and product owner teams. Key findings included users being confused with …